Comments when rejecting student evidence, statement, course, credits

When admin reject a student’s request for a course / credit to be added or for a piece of evidence / student statement to be approved, there is a textbox field to be completed with comment. We have not yet determined how the comment that is added makes it to the student if it does at all. It would be really helpful if it did, best via email but at least via the platform. Admittedly, we are trusting the teenagers telling us that it doesn’t work on this one, so we welcome being corrected.